Role: The Manager, EMO ensures that the constitution for the Event Management Office (EMO) area is upheld and embodied.

Constitution: EMO works as the control center of the Event Management function. During the Event, inputs are fed into EMO and systems & procedures are in place to store, retrieve, analyze and classify data, enabling the Event Manager to take right decisions at the right time.

After the event it also supplies the Event Manager and his team with classified information to refine and improve their systems and procedures for the subsequent event.

The EMO is equipped with sophisticated tools and tackles to measure, monitor and sound alarm for the three important parameters of any project, namely Quality, Cost and Time.

EMO will communicate graphically crucial information pertaining to the status of the project.

EMO should function in such a way that it will be source of comfort for all those holding responsibility for conducting the event as a good back up support.

Responsibilities:

Managerial:
To set, manage and achieve annual goals for the area.

To construct standard operating manuals [SOPs] for the function with associated checklists, tools, process flow maps and ensure these are applied.

To identify and build a team of competent individuals with clearly defined roles and responsibilities.

To ensure a robust communication strategy and mechanism is in place for smooth day to day operations.

To ensure the team is adequately trained with refresher trainings at planned intervals.

Implement the performance management program of the Event management function.

Technical:
Developing the integrated project plan for the event by getting the plans made by different responsible teams (both inside and outside the Event functionality).

Resolve activity conflicts, get the Critical path, freeze the base line and communicate to all.

Develop the integrated budget and fund flow for the event by getting the budget made by different responsible teams for Event Manager to get sanction from management.

Develop integrated Seva personnel plan for the event from all teams and communicate and arrange logistics.

Develop material requirement plan for the event liaise with RVK/Ashram for procurement & storage and communicate.

Post the actual for all the above as work progresses and produce periodic (daily, Weekly, Monthly and Event) reports for the Event Manager to monitor the progress.

During the event highlight deviations instantly and after the event prepare comprehensive reports to fine tune the next event.

Custodian for all the databases of the Event Management function.

Constitution: Ashram is a place

Where the Master is revered and human dignity is maintained.

Where Premis can be in Seva, Sathsang & Practice and enjoy life.

Where an Aspirant will get all assistance to become a Premi.

Where any person interested in knowing about Knowledge and Master gets all relevant information.

Where all activities are towards supporting propagation and conducting Master’s events.

That is serene, beautiful, clean, quiet and safe.

Responsibilities:

Managerial:
To set, manage and achieve annual goals for the area.

To construct standard operating manuals [SOPs] for the function with associated checklists, tools, process flow maps and ensure these are adhered.

To identify and build a team of competent individuals with clearly defined roles and responsibilities.

To ensure a robust communication strategy and mechanism is in place for smooth day to day operations.

To ensure the team is adequately trained with refresher trainings at planned intervals.

Implement the performance management program of the Event management function.

To assist with and set up a management information system of reporting and maintain necessary up to date documentation and records pertaining to the function as per agreed schedule.

Normal Time Responsibilities:
Financial planning & preparation of budget for all ashrams, presenting them for sanction and executing as per the plan.

Suggest various ways to the three functional heads about utilizing the ashram infrastructure productively to uphold the constitution of their respective areas.

Day to day administration and running of the ashram keeping in mind the constitution.

Maintaining the Residence where ever it is present, in very good condition so that the Principal can come at any time on short notice.

Prudently managing the finance and keeping up to date and transparent accounts.

Maintaining offices for Propagation, Event and Revenue functions and giving support to the service personnel who are shouldering the responsibility of these functions.

Performs all support activities for Propagation, Event and Revenue functions as directed by the respective manager of the functions.

Event Time responsibilities:
Manage the venue facility like accommodation of service personnel, venue electricity, venue water and cooking for service personnel and serving them etc.

The complete movement of goods for the event from one venue city to the other. These include OBV movement, audio/video equipment, filming equipment, items belonging to Security, PR, Music team, base camp items, tenting items etc.

Managing the guests coming from overseas as well as guests from different parts of India for their stay, food, travel etc.

Managing the stay, food travel and any other requirements of MET in coordination with Venue and Equip. function.

Any other requirement of the event due to the availability of infrastructure of the ashram and permanent manpower.

Any procurement that have to be made for the event and their storage.

Constitution: Propagation is more than spreading the message and spreading the Knowledge. It helps people better their experience and it is a matter of enjoyment.

For this,

Every person in India has a chance to listen to Maharaji’s message.

Those supporting propagation provide an atmosphere conducive to follow-up and ensure resources are available.

The environment is beneficial to Service, Satsang and Practice.

Role: To ensure that the constitution for propagation area is upheld and embodied.

Responsibilities:
To plan, devise and communicate with the team propagation strategies and approach in compliance with the constitution and the Principal.

To analyze historical data and trends and secure annual targets for different regions in India, establish volume forecasting and plan for effective resource utilization and ensure increase in penetration and coverage.

To identify, build and manage a team of highly competent individuals for the 7 areas under propagation and have clearly defined roles and responsibilities for each being guided by a fair people strategy.

To guide the team in the construction of standard operating manuals for each sub area with associated checklists, tools and process flow maps and ensure their usage.

To create a culture of support and teamwork, and ensure the team is adequately trained

To establish management information and reporting system along with the team and ensure documentation & reports are available on request with support from the IT team.

To establish a robust communication strategy and mechanism in place along with the team for smooth day to day operations through regular team meetings, daily huddles, conversations and conferencing with support from IT.

To set annual performance objectives along with the team and conduct one to ones, quarterly, half yearly and annual performance reviews through frequent and timely feedback as prescribed in the Performance management system.

To be vigilant and observant and look to bring about resolution of issues and concerns being raised by team.

To liaise, support and work in collaboration with other functions particularly the Events team and the Revenue teams regularly communicating and exchanging accurate and relevant information, data and providing timely updates on an ongoing basis.

To liaise, establish and maintain an ongoing dialogue with shared services eg. IT, HRL&D and Communication for the regular exchange of relevant information and services.

To be a team player and achieve all of the above by embracing our Core Principles of Simplicity, Efficiency, Sustainability and Enjoyment in everything you do

To enhance the event experience.

Role: The Manager, Event Enhancement ensures that the constitution for the Event Enhancement area is upheld and embodied.

Constitution: An Event should not be construed in a narrow sense of the principal speaking approximately for an hour. It should be viewed as the culmination of many positive experiences starting from the day a premi/aspirant comes to know about the Event, until it peaks with the principal’s address.

In the same way, the scheduling time of the Event should not be construed in a narrow sense for that period of time, which is before and after the address. It should start way back when the premi comes to know about the Event and until the person reaches home after the event.

Each and every activity that takes place for the Event, from the first communications to the premi till the person reaches home should be carefully reviewed and analyzed for the possibility of enhancing this experience.

Responsibilities:

Managerial:
To set, manage and achieve annual goals for the area.

To construct standard operating manuals [SOPs] for the function with associated checklists, tools, process flow maps and ensure these are adhered.

To identify and build a team of competent individuals with clearly defined roles and responsibilities.

To ensure a robust communication strategy and mechanism is in place for smooth day to day operations.

To ensure the team is adequately trained with refresher trainings at planned intervals.

Implement the performance management program of the Event management function.

Technical:
Selection of a suitable name and theme for the event like Master, Faith, Service, Devotion etc. and carry the theme as a common thread across all the enhancement activities

Quality video production for the event to suit the theme

Quality audio selections (both recorded and live) for the event to suit the theme.

Scouting, development and training of MCs, singers, instrument players in each language.

Stage, venue, Dharshan hall, Holi area aesthetics improvement.

Preparation of the Event schedule and directing of the event.

Give input to Event Communications while preparing invitations and brochures for enhancing the experience.

Conduct theme exhibitions wherever it is possible logistically.

Development of new products and their applications other than the ones mentioned above for enhancing the experience.

Role: The Manager, Event Venue & Related Equip. ensures that the constitution for the Venue & Related Equip. area is upheld and embodied.

Constitution: Venue is the back bone of an event. A suitable one is one of the most important critical success factors for the event. Venue has to be convenient, safe and secured for the speaker, for the audience and also for the service people who set it up. Venue selection also should be cost effective. The choice of the venue should suit the design of the event like capacity, open air or auditorium, areas covered etc. Great care and going into minute details are prerequisites for a successful venue.

If venue is the body then equipment associated with it is the life force. The program becomes live with the impeccably working equipment. Converse is also true. Therefore proper selection, storage and maintenance before the event, proper installation, testing during the event and proper dismantling and packing after the event have to be done diligently.

The service personnel associated with the venue and equipment have to be qualified and trained. They should be adequate in number. They should have sufficient rest, nutritious food and comfortable transport facilities during event time when they are moving from one location to other.

Responsibilities:

Managerial:
To set, manage and achieve annual goals for the area.

To construct standard operating manuals [SOPs] for the function with associated checklists, tools, process flow maps and ensure these are applied.

To identify and build a team of competent individuals with clearly defined roles and responsibilities.

To ensure a robust communication strategy and mechanism is in place for smooth day to day operations.

To ensure the team is adequately trained with refresher trainings at planned intervals.

Implement the performance management program of the Event management function.

Technical:
Works together with MET for conducting a flawless event.

Does venue design by processing requests from cities, conducts internal research to assess the readiness and prepares a short list of venue cities.

Does selection of the venue location in the venue city.

Coordinates with local premies for the preparation of the venue.

Sets up of the venue functionally.

Omni broadcast Vehicle set up and dismantling at the venue.

Omni Broadcast vehicle maintenance and up keep during non event days.

Set up of auxiliary events like Holi, Dharshan, Expression and any other of its kind.

Additional equipment (other than OBVs) set up at the venue, maintenance and storage.

Role: The Manager, Security ensures that the constitution for the Security area is upheld and embodied.

Constitution: To enhance the experience of listening to the Principal’s address all participants namely, premies, aspirants, first time listeners, service personnel and people from other agencies should be safe, secure and comfortable.

The Principal’s safety, security and comfort are of paramount importance.

Service personnel working for the event should do the service adhering to safety and their comfort should be looked into. They should do normal working hours.

Senior citizens and people who have special needs are to be given special care and attention.

People who have come from outside India and are not familiar with the Indian conditions are to be given required attention.

Children are not allowed for an event.

Responsibilities:

Managerial:
To set, manage and achieve annual goals for the area.

To construct standard operating manuals [SOPs] for the function with associated checklists, tools, process flow maps and ensure these are adhered.

To identify and build a team of competent individuals with clearly defined roles and responsibilities.

To ensure a robust communication strategy and mechanism is in place for smooth day to day operations.

To ensure the team is adequately trained with refresher trainings at planned intervals.

Implement the performance management program of the Event management function.

To assist with and set up a management information system of reporting and maintain necessary up to date documentation and records pertaining to the function as per agreed schedule.

Technical Responsibilities:
The choice of the venue should be such that it helps to uphold the constitution. In coordination with Venue & Equip. function this has to be achieved.

Security of all areas of the venue including Helipad comes under this function.

Disaster management, fire prevention, precautions against fire occurrence and fire management also comes under this function.

First aid and qualified medical assistance at the venue must be available.

Managing the transport of the people who have come for the event including the vehicle parking comes under the jurisdiction of this function.

The crowd has to be managed for their orderly arrival into the venue, stay during the event and exit out of the venue.

All audience services like water outlets, toilets etc. are to be serviced efficiently; the venue has to be kept clean and tidy.

Role: The Manager, Communication ensures that the constitution for the Event Communication area is upheld and embodied.

Constitution: Any communication from the Event Management function, which is sensitive in nature, comes under the purview of this function. Such delicate communication has to be handled with tact and diplomacy. While dealing with the outside world such communication should not generate any controversy to the organization or to the Principal. While dealing with the Premi community such communication should not hurt the sentiments of anybody.

Any communication, which cannot be developed by common sense but needs professional help, also comes under the jurisdiction of this function. If such help has to be solicited from outside then it should be taken.

Communication should follow the general principles such as understand the audience, creativity, clarity, precise in nature etc. and should reach the audience without loosing quality.

All communication, which takes place outside the organization falls under this category. However regular business communication like dealing with suppliers, contractors, service providers etc. are excluded.

Responsibilities:

Managerial:
To set, manage and achieve annual goals for the area.

To construct standard operating manuals [SOPs] for the function with associated checklists, tools, process flow maps and ensure these are adhered.

To identify and build a team of competent individuals with clearly defined roles and responsibilities.

To ensure a robust communication strategy and mechanism is in place for smooth day to day operations.

To ensure the team is adequately trained with refresher trainings at planned intervals.

Implement the performance management program of the Event management function.

Technical:
Designs all Event related communication to Premis, Aspirants and general public like invitations, brochures, website pages, pamphlets, press releases, feedback forms etc.

Responsible for all Public Relations dealing with media like Newspaper, TV etc.

Deals with Government officials, Police and private parties in getting all event permissions for conducting an event.

Handles all legal matter with respect to an event.

Handles all insurance related matter for equipment like OBVs, etc. while moving from one city to the other.

Handles all licenses related to equipment like translation equipment and others.

Deals with dignitaries coming for the event.

Owns and responsible for translation set up. Coordinates with Venue function for setting up the physical hardware.

Registration of attendees to the event.

Design a common feedback form for all the seven event functions to get feedback from Premies after the event.

Role: The Manager, Training and R&D ensures that the constitution for the Event Training area is upheld and embodied.

Constitution: An organization is only as strong as its people. Training is a proactive process of imparting knowledge, skills, or attitudes through formal or informal means. It is an ongoing and a planned activity. People occupying roles are provided with necessary training to carry out their responsibilities with efficiency and expertise. There could be performance gaps and these are identified and addressed. Future needs of the organization are assessed and capable individuals are available when required.

This function empowers all the other six functions of the Event management to be abreast with the latest developments in technology and management, which will help to run their functions and conduct an effective event.

This function also helps the Event Manager in managing the full function effectively.

Responsibilities:

Managerial:
To set, manage and achieve annual goals for the area.

To construct standard operating manuals [SOPs] for the function with associated checklists, tools, process flow maps and ensure these are adhered.

To identify and build a team of competent individuals with clearly defined roles and responsibilities.

To ensure a robust communication strategy and mechanism is in place for smooth day to day operations.

To ensure the team is adequately trained with refresher trainings at planned intervals.

Implement the performance management program of the Event management function.

Technical:
Identify & assess training needs, plan annual training calendar, design training materials, deliver them and administer training solutions.

To constantly on the look out for improving the existing technical procedures, equipment and management tools & procedures and update the relevant sub functions of the Event Management function.

Scouting, evaluation, selection, implementation and training of all management tools required to run effectively the Event management function.

To conduct regular procedural audit to ensure all activities are done as per SOPs and documentation is maintained as per the standard.

Implements and owns the Performance Management Program and oversees that it is done on a regular basis by all sub functions.

Constitution: To spread Maharaji’s message and subsequently the Knowledge to new geographical and remote areas. The objective is to profoundly influence peoples lives bringing them peace and joy. Our endeavor of continuous growth and expansion is possible and sustainable with high levels of engagement of old premies.

For this,

Propagation is done by old premies exploring new urban and rural neighborhoods aligned with RVK satsang and information centers

Reaching out to a vast majority of people along with one on one propagation delivered through a customized communication approach.

Excellent quality presentations/events are planned and organized

Follow up and Resources are readily available on request for those showing interest.

Role: To ensure that the constitution for the New Area Propagation [NAP] is upheld and embodied.

Responsibilities:

To be responsible for securing and achieving annual goals for propagation in new areas in consultation with the team and show a growth in penetration and expansion levels using a workable strategy.

To construct standard operating manuals [SOPs] for the NAP function and sub processes with associated checklists, tools, process flow maps and ensure these are applied by the team when propagating.

To identify and build a team of competent individuals across all regions of India for new area propagation [NAP] with clearly defined roles and responsibilities.

To assist the Manager, Propagation to establish a robust communication strategy and mechanism in place for smooth day to day operations through regular team meetings, conversations and conferencing.

To ensure the team is adequately trained with refresher trainings at planned intervals in all procedures, standards to be followed for conducting a presentation/event and methodologies to be adopted for NAP.

To set annual performance targets for the team, gain their commitment and conduct one to ones, quarterly, half yearly and annual performance reviews through frequent and timely feedback as prescribed in the Performance management system.

To assist with and set up a management information system of reporting and maintain necessary up to date documentation and records pertaining to the NAP function as per agreed schedule.

To be vigilant and observant and look to bring about resolution of issues and concerns being raised by team, reengineer and improve existing processes to make them more robust and efficient.

To liaise, support and work in collaboration with other functions particularly the Events team regularly communicating and exchanging accurate and relevant information, data and providing timely updates on an ongoing basis.

To liaise, establish and maintain an ongoing dialogue with shared services eg. IT, HRL&D and Communication for the regular exchange of relevant information and services.

To be a team player and achieve all of the above by embracing our Core Principles of Simplicity, Efficiency, Sustainability and Enjoyment in everything you do

Constitution: There is a tendency among people to be led astray and get caught up in their external world forgetting that the gift of Knowledge, Satsang, and the opportunity of Service to the Master exist. Some people have been listening for a while and are premies without the Knowledge . So propagation in old areas is done to revive the relationship, renew the bond and reconnect people with Maharaji. It is to remind people that there is such a thing as Knowledge, that it should be practiced and made a priority in their life. That it is available for those who have the thirst and that it can bring them peace, clarity and tranquility. There is great joy in listening to satsang and reconnecting with the Master.

Considering this,

It is important to reawaken sleeping premies with Knowledge[PwK] and reconnect them with the Master by creating the environment for Satsang, Practice and Seva

Spread the Knowledge among those who have listened to Maharaji but have not received it.

Spread the message for new people in old areas delivered through a customized communication approach

This effort is made sustainable through Follow up and Resources are readily available on request for those showing interest.

Role: To ensure that the constitution for the Old Area Propagation is upheld and embodied.

Responsibilities:

To be responsible for securing and achieving annual goals for propagation in old areas in consultation with the team and show a growth in penetration levels.

To construct standard operating manuals [SOPs] for the OAP function and sub processes with associated checklists, tools, process flow maps and ensure these are applied by the team when propagating.

To identify and build a team of competent individuals across all regions of India for old area propagation [OAP] with clearly defined roles and responsibilities.

To assist the Manager, Propagation to establish a robust communication strategy and mechanism in place for smooth day to day operations through regular team meetings ,conversations and conferencing.

To ensure the team is adequately trained with refresher trainings at planned intervals in all procedures, standards to be followed for conducting a presentation/event and methodologies to be adopted for OAP.

To set annual performance targets for the team, gain their commitment and conduct one to ones, quarterly, half yearly and annual performance reviews through frequent and timely feedback as prescribed in the Performance management system.

To assist with and set up a management information system of reporting and maintain necessary up to date documentation and records pertaining to the OAP function as per agreed schedule.

To be vigilant and observant and look to bring about resolution of issues and concerns being raised by team, reengineer and improve existing processes to make them more robust and efficient.

To liaise, support and work in collaboration with other functions particularly the Events team and the Knowledge Session team regularly communicating and exchanging accurate and relevant information, data and providing timely updates on an ongoing basis.

To liaise, establish and maintain an ongoing dialogue with shared services eg. IT, HRL&D and Communication for the regular exchange of relevant information and services.

To be a team player and achieve all of the above by embracing our Core Principles of Simplicity, Efficiency, Sustainability and Enjoyment in everything you do

Constitution: Given that Knowledge is a gift for the thirsty who come with the heart of a child, free from cheat and deceit the Aspirancy area is created so that such a person will have the chance to:

Listen

Prepare

Help

Ask for Knowledge

Role: To ensure that the constitution for the Aspirancy area is upheld and embodied.

Responsibilities:
To ensure that aspirants across India are provided with a variety of resource options to listen to Maharaji in a preferred language, convenient location and in time.

To identify a team of capable individuals who will act as role models and create a culture and an atmosphere in RVK centres, live event gatherings, presentations that is conducive for aspirants to Listen, Prepare, Help and Ask for Knowledge.

To ensure that procedures, protocols and guidelines are created for appropriate behavior and aspirancy area adhered to when referring to Maharaji , RVK, Knowledge, Satsang and giving opportunities for Helping.

To ensure team members and premies are suitably trained and guided in all procedures relating to the Aspirancy area and regular, periodical communication channels are available as decided.

To be vigilant and observant and manage issues that arise relating to availability of resources, opportunities for aspirants helping, premie volunteers with tact, sensitivity, respect, fairness and by maintaining confidentiality.

To assist with and set up a management information system of reporting and maintain necessary up to date documentation and records pertaining to the Aspirancy function as per agreed schedule.

To liaise, support and work in collaboration with other functions particularly the KS team, Events team regularly communicating and exchanging accurate and relevant information, data and providing timely updates on an ongoing basis.

To liaise, establish and maintain an ongoing dialogue with shared services eg. IT, HRL&D and Communication for the regular exchange of relevant information and services.

To be a team player and achieve all of the above by embracing our Core Principles of Simplicity, Efficiency, Sustainability and Enjoyment in everything you do

Constitution: Propagation assistance provides every assistance in the propagation of Maharaji’s message in India. Using technology people to listen to Maharaji’s message wherever they may be located and in their preferred language. Premies attend real events with Maharaji wherever they are in the world through virtual events. Propagation assistance explores the use of virtual technology and virtual media for propagation to account for a greater audience through quick, economical, measurable, convenient and easy accessible means. It is possible through Live streaming media .This is the transmission over the Internet of video of an event as it happens. Translation of videos and audio cassettes into different languages is made readily available. Periodicals are available in different languages for propagation.

For this to be possible,

Create a virtual environment for spreading the message

Maintenance of RVK website

Creating a talent pool for translation into local languages

Create a virtual community of premies

Role: To ensure that the constitution for the Propagation assistance is upheld and embodied.

Responsibilities:
To plan and design effective strategies for deployment of propagation through multiple virtual media .

To arrange for logistics for a virtual event to be delivered real-time in multiple languages, with the ability to translate live questions and answers if required.

To foresee technical challenges and have a strong technical team to prevent and manage issues that arise.

To maintain the RVK website and keep it up-to-date with current information.

To maintain books and journals and make them readily available in local languages as needed.

To create a talent pool of people willing to translate the videos and audios into local languages as needed.

Responsible for securing and achieving annual goals for virtual propagation across regions in consultation with the team.

To establish a methodology for tracking and measure viewers and listeners and show a growth in penetration levels.

To explore and identify the use of other mass media such as TV and cable networks to broadcast the message.

To construct standard operating manuals [SOPs] for the PA function and sub processes with associated checklists, tools, process flow maps and ensure these are applied by the team when propagating.

To assist the Manager, Propagation to establish a robust communication through regular team meetings, conversations and conferencing.

To ensure the team is adequately trained with refresher trainings at planned intervals in all procedures, standards to be followed for a virtual event.

To set annual performance targets for the team, gain their commitment and conduct one to ones, quarterly, half yearly and annual performance reviews through frequent and timely feedback as prescribed in the Performance management system.

To assist with and set up a management information system of reporting and maintain necessary up to date documentation and records pertaining to the PA function as per agreed schedule.

To be vigilant and observant and look to bring about resolution of issues and concerns being raised by team, reengineer and improve existing processes to make them more robust and efficient.

To liaise, support and work in collaboration with other functions particularly the Events team and the Knowledge Session team regularly communicating and exchanging accurate and relevant information, data and providing timely updates on an ongoing basis.

To liaise, establish and maintain an ongoing dialogue with shared services eg. IT, HRL&D and Communication for the regular exchange of relevant information and services.

To be a team player and achieve all of the above by embracing our Core Principles of Simplicity, Efficiency, Sustainability and Enjoyment in everything you do

Constitution: For propagation to be successful, sustainable and effective there is a need for various equipment and materials which need to safeguarded. Propagation assistance equipment area is created to explore

The use current and emerging technological and electronic devices to increase efficiency and speed, make cost effective, with ease of deployment and operation

Provide for regular repair and maintenance

Provide knowledgeable and competent people in their usage

Have resources which are easily obtainable

Maintain records of all equipment

Role: To ensure that the constitution for the Propagation assistance equipment area is upheld and embodied.

Responsibilities:
To work closely with propagation assistance area to identify & understand requirements, plan, procure and build resources for propagation in a cost effective manner.

Working with vendors and suppliers for procurement if needed, looking into drawing up annual maintenance contracts where needed, obtaining necessary permissions where necessary, safeguarding and supervising materials, using warranty schedules, maintaining inventories, safe storing and looking into the channels of safe distribution and handling of equipment and materials.

Managing e-waste and its planned disposal.

To construct standard operating manuals [SOPs] for the PA Equipment function and sub processes with associated checklists, tools, process flow maps and ensure these are applied by the team.

To identify and build a team of suitably qualified and knowledgeable individuals for propagation assistance equipment with clearly defined roles and responsibilities.

To assist the Manager, Propagation to establish a robust communication strategy through regular team meetings, conversations and conferencing.

To ensure the team is adequately trained with refresher trainings at planned intervals in all procedures, standards to be followed for handling of equipment and materials.

To set annual performance targets for the team, gain their commitment and conduct one to ones, quarterly, half yearly and annual performance reviews through frequent and timely feedback as prescribed in the Performance management system.

To assist with and set up a management information system of reporting and maintain necessary up to date documentation and records pertaining to the PA function as per agreed schedule.

To be vigilant and observant and look to bring about resolution of issues and concerns being raised by team, reengineer and improve existing processes to make them more robust and efficient.

To liaise, support and work in collaboration with other functions particularly the propagation assistance team and Revenue team regularly communicating and exchanging accurate and relevant information, data and providing timely updates on an ongoing basis.

To liaise, establish and maintain an ongoing dialogue with shared services eg. IT, HRL&D and Communication for the regular exchange of relevant information and services.

To be a team player and achieve all of the above by embracing our Core Principles of Simplicity, Efficiency, Sustainability and Enjoyment in everything you do

Constitution: Propagation does not end with receiving Knowledge. The path to finding peace within requires making a commitment to Knowledge and there are many distractions along the way. There is a possibility that new premies may waver in their practice of Knowledge as this requires dedicated effort and time and they may even abandon it altogether. So, it is critical at this stage of their journey that their commitment to practicing Knowledge everyday is strengthened and they stay inspired and connected. The relationship between the Premie and the Master is still fragile and the bond is strengthened.

This can be made possible,

If there is follow- up by older premies with Knowledge

By creating an environment for Satsang and Practice

When new premies are given suitable opportunities for Seva if interested to serve

Role: To ensure that the constitution for the New Premie follow up and Seva OP area is upheld and embodied.

Responsibilities

To plan and put in place an effective system for follow -up with new premies and ensure this is adhered to.

To construct standard operating manuals [SOPs] for the New premi follow up and seva OP function and sub processes with associated checklists, tools, process flow maps and ensure these are applied by the team.

To assist the Manager, Propagation to establish a robust communication strategy through regular team meetings, conversations and conferencing.

To ensure the team is adequately trained with refresher trainings at planned intervals in all procedures, standards to be followed for the seva activities.

To set annual performance targets for the team, gain their commitment and conduct one to ones, quarterly, half yearly and annual performance reviews through frequent and timely feedback as prescribed in the Performance management system.

To assist with and set up a management information system of reporting and maintain necessary up to date documentation and records pertaining to the function as per agreed schedule.

To be vigilant and observant and look to bring about resolution of issues and concerns being raised by team, reengineer and improve existing processes to make them more robust and efficient.

To liaise, support and work in collaboration with other functions regularly communicating and exchanging accurate and relevant information, data and providing timely updates on an ongoing basis.

To liaise, establish and maintain an ongoing dialogue with shared services eg. IT, HRL&D and Communication for the regular exchange of relevant information and services.

To be a team player and achieve all of the above by embracing our Core Principles of Simplicity, Efficiency, Sustainability and Enjoyment in everything you do

Constitution: An organization is only as strong as its people. Training is a proactive process of imparting knowledge, skills, or attitudes through formal or informal means. It is an ongoing and a planned activity. People occupying roles are provided with necessary training to carry out their responsibilities with efficiency and expertise. There could be performance gaps and these are identified and addressed. Future needs of the organization are assessed and capable individuals are available when required.

For this to be possible:

Current and future training needs of people are identified and addressed

Effective structured training resources are made available on request

People apply the training given, on the job

Role: To ensure that the constitution for the Training, Research and Development is upheld and embodied.

Responsibilities:
Interact with heads and supervisors of functions to identify and assess learning needs of people in the organization.

Plan annual training calendar of suitable interventions and ensure these are utilized.

To design and develop training manuals and ensure there are resources available on time.

To deliver and administer training solutions .

Work with supervisors to identify people capable of training and put a ‘buddy’ system in place.

Maintain a training information system

To be a team player and achieve all of the above by embracing our Core Principles of Simplicity, Efficiency, Sustainability and Enjoyment in everything you do